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Customers who trust US

4.8
Based on 273 reviews
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JAMEELA EZZI
16:17 26 Jan 25
Ryan the grooming nurse was so gentel and patient with my sick bunny
Extremely grateful to him
Sid SZ
07:26 24 Jan 25
Miraculously saved our cat when another clinic was suggesting euthanasia. Will be forever grateful to dr basel and the entire team.
Asmahan Saleh
09:10 08 Jan 25
Wonderful staff and trustworthy doctors. The team is very ethical and has excellent standards for care. I trust them with my two cats blindly.
Claudia Fluerel
07:39 29 Dec 24
When I called to tell them my pomeranian is in labour they made sure they followed up with me every 20 min to see if she gave birth at naturally. When it was clear she can't I rushed her to them and they made sure her 2 babies were delivered safe trough cesarian. I took the mom and babies home in the evening and they were fine, taken care of and I can't thank them energy they saved all by fur babies.
Now we jokingly say that I named them after them dr.Asma and Dr.Bassel.
Elie T
08:47 17 Dec 24
I would like to thank Dr. Basel, Dr. Asma and everyone on the team for their incredible support over the past month while my cat recovered. They were even available on Sundays and outside working hours. A special thanks to Jowan, who continuously checked in on my cat."
Lisa
19:41 08 Oct 24
I can’t recommend this clinic enough. I’ve been bringing my cat, Magic, here for some time now, and the experience has been nothing short of wonderful. Magic has kidney issues, and every visit feels like we’re in the best possible hands. The Doctor(Dr Basel), along with his incredible staff, isn’t like most other places. They don’t push unnecessary treatments or inflate costs — you always know exactly what you're paying for, and it’s clear you’re getting top-quality care.

What really stands out is the personal attention. Dr Basel spends a lot of time getting to know both the pet and the owner, which makes all the difference. I was first recommended to this clinic by family friends whose dog had heart problems, and I can see why they spoke so highly of him. He’s genuinely kind, knowledgeable, and has a calming effect on both pets and owners alike. Magic is naturally shy, but here he’s treated with so much care and gentleness that it puts him at ease every time.

The vet assistants are just as amazing. They’re friendly, professional, and always on top of things, which gives me total peace of mind. If you truly care about your pet, it’s not about finding the cheapest place but finding somewhere where the people care about your pet as much as you do. You don’t need to go to those overpriced, corporate clinics to get the best care. This clinic offers exceptional service without the sky-high costs, and I’m so grateful to have found such a compassionate, dedicated team.
May Arcilla
14:36 09 Sep 24
I am writing to express my deepest gratitude and admiration for the exceptional care and dedication provided by Pets Haven Veterinary Clinic, as well as the outstanding professionalism and expertise of Ms. Joanne, Dr. Asmaa and her team.

For the past four months, my cats have been battling persistent sickness characterized by mucus and sneezing. Despite previous treatments including a tracheal flush and medication from another clinic, their condition showed no sign of improvement. It was at this critical juncture that I decided to seek a second opinion from Pets Haven Veterinary Clinic.

Dr. Asmaa and her team proved to be incredibly helpful and proactive from the onset. They conducted a thorough examination, including an X-ray, to accurately diagnose the root cause of my cats' ailment. Following their assessment, a tailored two-week medication plan was prescribed.

I am delighted to report that after two weeks of following their prescribed treatment, my cats are now free from the incessant sneezing and mucus. The stark improvement in their health is a testament to the exceptional veterinary care provided by Pets Haven Veterinary Clinic.

Their expertise, compassion, and dedication have not only restored my cats' well-being but have also brought peace of mind to me as a pet rescuer. I am truly grateful for the unwavering commitment displayed by the entire team in ensuring the health and happiness of my beloved fur babies.
Shivaanand S
05:51 29 Aug 24
I recently had my Mini Maltese, Daisy, spayed, and I couldn’t be more pleased with the experience. From start to finish, the process was smooth and reassuring. A huge thank you to Dr. Asmaa, Dr. Basel, and Ms. Joanne for their exceptional care. Their kindness and attentiveness were evident throughout, and they took extra measures to ensure Daisy’s comfort and safety. They were always available to address any of my concerns promptly. I highly recommend Pets Haven veterinary clinic for anyone seeking compassionate and professional care for their furry friends.

Contacts

  • Opening Hours
    • Monday – Sunday: 09:00 AM to 10:00 PM
  • Call Us
    Mobile / : +971 586927482
    Landline: +971 4 393 3158
  • Email Address
    info@petshaven.ae
  • Location Address
    Villa 183B, Al Wasl Road, Jumeirah 1 - Dubai